We’re recognised by Which? as a Recommended Savings Provider
We’ve been named a Which? Recommended Provider for Savings in 2025, achieving the highest overall customer score in the Which? survey and earning five-star ratings for both our customer service and online banking.
We also received one of the highest interest rate scores in the analysis (90% compared with an average of 76%*), reflecting our consistent track record of offering near market-leading rates.
One of our customers said:
“It has consistently offered one of the best rates on the market over the last few years, and is still above most high street banks. The online banking is excellent and the service is always available with no problems.”
Louise Halliwell, our Group Savings Director at OSB Group, said:
“We’re pleased to be recognised as a Which? Recommended Provider. This recognition reflects not only how highly customers rate their experience with us, but also how our savings accounts perform in comparison with others across the market.
It reinforces our commitment to delivering competitive products, dependable service, and a straightforward, transparent banking experience that customers can trust.”
For more information on Which? Recommended Providers visit:
Savings
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Financial Services Compensation Scheme
Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £120,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.
