Multi-award-winning bank
We’re committed to providing the best possible service for our customers, so we couldn’t be happier that we’ve been recognised by our peers and our customers in receiving a number of industry awards.
2025
Best Cash ISA provider
Personal Savings Provider of the Year
ISA Provider of the Year
Best Fixed Rate Cash ISA Provider
2024
Best Overall Savings Provider
Best Fixed Rate Savings Provider
Best Fixed Term Savings Account Provider
ISA Provider of the Year
2023
Best Overall Savings Provider
Best Notice Account Savings Provider
Commended -
Best Customer Service
ISA
Provider of the Year
2022
Best Overall Savings Provider
ISA
Provider of the Year
Best Fixed Rate Savings Provider
Best Notice Savings Provider
Award for Customer Service
Best Multi-Channel
Savings Provider
Best Short Term Fixed
Rate Cash ISA Provider
2021
Savings Provider of the Year
Best Fixed Rate Savings Provider
Best Overall Savings Provider of the Year
ISA Provider
of the Year
Online Savings Provider of the Year
Best Short Term Fixed Rate Cash ISA Provider
2020
Best Overall
Savings Provider
Best Overall
Savings Provider
Best Monthly
Interest Savings
ISA Provider
of the Year
Best Fixed Rate
Savings Provider
Savings Provider
of the Year
Best Savings Provider
Best Online Savings Provider
Best Overall
Cash ISA Provider
Best Fixed Rate
Cash ISA Provider
Best Short Term Fixed Rate Cash ISA Provider
Best Long Term Fixed Rate Cash ISA Provider
Best Monthly Income Provider
2019
Best Overall
Savings Provider
2019's Most Trusted
Savings Bank - UK
Best Online
Savings Account Provider
Best Bank
Savings Provider
Best Overall
Savings Provider
20th in The Sunday Times Top
100 Companies To Work For 2019
ISA Provider
of the Year
Highly Commended -
Online Savings
Provider of the Year
Savings Provider
of the Year
Best Fixed Rate
Savings Provider
Best Overall
Cash ISA Provider
Best Fixed Rate
Cash ISA Provider
Best Short Term Fixed
Rate Cash ISA Provider
Best Variable Rate
Cash ISA Provider
Best Monthly
Income Provider
Best Online
Savings Provider
2018
Best Overall
Savings Provider
Online Savings
Provider of the Year
Best Internet
Account Provider
6th in The Sunday Times Top
100 Companies To Work For 2018
Highly Commended -
Best Notice Account Provider
Best Fixed Rate
Savings Provider
Highly Commended -
Best Cash ISA Provider
2017
Best Online Savings
Account Provider
Best Bank
Savings Provider-
Best Internet
Account Provider 
3rd in The Sunday Times Top
100 Companies To Work For 2017
Best Monthly
Interest Savings Provider-
Best Online
Savings Provider 
Best Notice
Account Provider
Highly Commended -
Best Short Term
Fixed Rate Bond Provider
Online Savings
Provider of the Year
2016
Best Online Savings
Account Provider
Best Fixed
Account Provider-
Best Internet Account
Provider 
Highly Commended -
Best Bank Savings Provider
10th in The Sunday Times Top
100 Companies To Work For 2016
Best New Provider
-
Best Notice
Account Provider 
Highly Commended -
Best Fixed Rate Bond Provider
Highly Commended -
Specialist Bank
of the Year
Highly Commended -
Best Online Savings Provider
Online Savings
Provider of the Year
Best Fixed Rate Savings Provider
About Us
Financial Services Compensation Scheme
Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.
