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We’ve made some changes to our website to make it even easier to get the information that matters.

* AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.

"In the latest spring budget, the Chancellor announced the launch of a new UK ISA to support savers and open up new investment opportunities. It's a welcome opening for people to benefit from an extra £5,000 allowance for UK-listed equities."

Louise Halliwell

Group Savings Director

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Our additional support page

We know that no two situations are the same, so our dedicated page details what resources are available to you if you need any extra support.

Visit our additional support page

Try our FAQs to get the answers you need

Try our FAQs to get the answers you need

Our accounts are proving popular so it might take you longer than normal to speak to us. To save you waiting, you might find the answers you need on our frequently asked questions page.

Visit our frequently asked questions page

We’re award-winning

We’re committed to providing the best possible service for our customers, so we couldn’t be happier that we’ve been recognised by our peers and our customers in receiving a number of industry awards.


ISA Provider of the Year


Best Fixed Term Savings Account Provider


Best Fixed Rate Savings Provider

News and Articles

Financial Services Compensation Scheme

Financial Services Compensation Scheme

Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit