* AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.
    ** Tax Free - the contractual rate of interest payable where interest is exempt from income tax. The tax information provided is based on our current understanding of current law and HM Revenue & Customs practice which can change. Tax treatment depends on an individual’s personal circumstances. The government is responsible for the favourable tax treatment of ISAs and that may change.

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    Your eligible deposits with Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered.

    Please click here for further information or visit www.fscs.org.uk.

    Everything you need to know about Strong Customer Authentication (SCA)

    The regulations that govern how we help you keep your savings safe are changing.

    Read more

    Help and support

    We've put together the answers to some of the most commonly asked questions about our savings accounts.

    FAQs

    Useful documents

    Some key documents that you may find useful are available for you to download, print or save on your home computer or smart device.

    Useful documents

    We asked our Facebook followers to share their summer photos for #WorldPhotoDay
    Here's a few of our favourite family holiday photos from the summer holiday so far.

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    How 2,000 people used their pay rise or bonus in 2019

    We asked people how an uplift in salary affected the way they thought about savings.

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    7 Tips to stay safe on social media
    Tips to help keep you and your family safe on your favourite social media sites.

    Read more