* AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.

    Scheduled maintenance

    So that we can continue to provide the best possible experience, our online services will be unavailable between 4pm and 10pm on Saturday 24 April as we carry out some scheduled maintenance.

    During this time, you won’t be able to access your online accounts or apply for a new one.

    We’re sorry for any inconvenience this may cause.

    FSCS Logo

    Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme.

    Any deposits you hold above the limit are unlikely to be covered.

    Please click here for further information or visit www.fscs.org.uk.

    Making a difference

    Making a difference

    Delivering support to the people in our communities who need it most.

    Read more

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    5 ways to spot a scam website in 2021

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    Keeping your savings safe and secure

    Keeping your savings safe and secure

    From keeping personal details safe and secure, to monitoring your account for any unusual activity.