* AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year.
"In 2023, 2.97million cases of fraud were confirmed in the UK amounting to £1.17b being stolen from consumers1 through sophisticated methods to illegally gain access to consumer accounts. We’re here to support our customers to take steps to protect themselves."
For more information about protecting yourself from fraud and scams click here.
1https://www.ukfinance.org.uk
Louise Halliwell
Group Savings Director
Our additional support page
We know that no two situations are the same, so our dedicated page details what resources are available to you if you need any extra support.
Try our FAQs to get the answers you need
Our accounts are proving popular so it might take you longer than normal to speak to us. To save you waiting, you might find the answers you need on our frequently asked questions page.
We’re award-winning
We’re committed to providing the best possible service for our customers, so we couldn’t be happier that we’ve been recognised by our peers and our customers in receiving a number of industry awards.
ISA Provider of the Year
Best Fixed Term Savings Account Provider
Best Fixed Rate Savings Provider
Best Overall Savings Provider
News and Articles
Head in a spin? Your ISA questions answered
We’ve put together all the answers you might need to your most searched-for ISA queries.
Time to celebrate 10 years of CSB
It’s CSB’s 10-year anniversary! We’ve got our party hats on, there’s confetti all over the floor and we’ve saved you a slice of cake.
We’re your ISA Provider of the Year!
We strive to provide you with the very best accounts and service, and we’re pleased you agree!
Key Savings Definitions You Should Know
The world of savings can seem overwhelming with its financial terminology.
Supporting passion for play at the Wolves children’s cafe
It's not all work and no play for us here at Charter Savings Bank. We’re committed to giving something back to our local communities, and we’re proud to continue supporting Wolverhampton Play Café as they celebrate their fifth year.
Protecting yourself against winter scams, and what to do if you’re targeted
As the winter months approach, it's crucial to be vigilant against the rise of seasonal scams that prey on unsuspecting individuals.
Financial Services Compensation Scheme
Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.
