Customers still want the personal touch in a digital age

Survey reveals many of us still crave a physical experience the digital world threatens to remove.

9 Ways we’re helping the environment

We're taking steps to operate as sustainably as possible and reduce the waste we produce.

Tech turn-off as millions go back to the future

Nearly 45 million bought books, vinyl, cassettes, DVDs, CDs, printed photos and camera films last year and the under-30s are among the biggest buyers.

The 9 most important ISA questions you need to ask

We’ve answered nine commonly asked questions, explaining how ISAs could help boost your savings.

5 Creative ways to get your kids into saving

We’ve put together five of our favourite ways to get the little ones into the habit of saving.

Flight to safety takes off for savers

More than half of adults are considering increasing their savings this year.
Financial Services Compensation Scheme

Financial Services Compensation Scheme

Your eligible deposits with Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit