Maintenance schedule
Our online services are temporarily unavailable while we carry out essential maintenance.
| Start date and time | End date and time | Service/area affected | Phone support time |
|---|---|---|---|
| 5pm Tuesday 30 September | 8am Wednesday 01 October | If you have a 10-digit user ID* | 8am to 7pm |
We're sorry for any inconvenience this may cause. Please try again later.
Thank you for your patience and understanding.
Legal
Financial Services Compensation Scheme
Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £120,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.
