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Terms of website use


We hope you enjoy using our website, but for your protection and for ours we've set out below some conditions that will apply to your usage. As we'll review these conditions regularly, and we may change this legal notice from time to time, you should revisit this section periodically as any changes will be binding on you. By accessing any part of our website, you agree to accept these conditions.

This website and the products or services on it are intended only for residents in the United Kingdom over the age of 18.


We aim to make our website accessible to you at all times but we may suspend access to our website without notice at any time for any reason including to allow for maintenance and to update the content of the website.


We aim to keep our website and information secure and we employ security measures to protect against loss or misuse of information and breaches of confidentiality by visitors. You must ensure that you take steps to prevent any harm or technical damage to our website which may be caused by your access including without limitation viruses, logic bombs, Trojan horses, worms or any other malicious code. You agree not to use our website or any material on our website for any illegal or immoral purpose. You are prohibited from using our website for reasons including, but not limited to: transmitting or posting material that is threatening, defamatory, offensive, obscene, in breach of confidence or privacy or which may in our reasonable opinion cause annoyance or inconvenience; conduct that may give rise to civil liability or criminal offences or which is contrary to any law in the UK or anywhere in the world.

Accuracy of information

We aim to ensure that the information provided on our website is up to date and accurate. However, we cannot guarantee this and neither can we guarantee that it is suitable for your purpose. You are responsible for checking the information and ensuring that it meets your requirements. We may make changes to the content of our website at any time.

Links to other websites

We are not responsible for the content, security or performance of websites we link to and we do not endorse any products or services advertised on them.


The content and layout of our website including but not limited to text, software, data, forms, sound, music, graphics, animations, logos and video clips is protected by copyright or other intellectual property rights. Unless expressly stated, no content may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way.


We cannot guarantee that our website is free from viruses or other malicious code and we do not accept liability in the event that your computer, software or data is damaged. If any information contained on our website is inaccurate we exclude liability for loss to the extent allowed by law. We provide access to our website on the basis that all conditions, warranties or other terms which might have effect between the parties or be implied or incorporated into this legal notice whether by statute, common law or otherwise, are hereby excluded, including, without limitation, the implied conditions, warranties or other terms as to satisfactory quality, fitness for purpose or the use of reasonable skill and care.


We shall have no liability for any losses or damages which may be suffered by you whether the same are suffered directly or indirectly or are immediate or consequential in connection with our website in any way or in connection with the use or inability to use our website including but not limited to loss or damage due to viruses, logic bombs, Trojan horses, worms or any other malicious code. Nothing in this legal notice shall exclude or limit liability for death or personal injury caused by our negligence, fraud or for any other liability which may not be excluded or limited by law.

Governing Law and Jurisdiction

This legal notice shall be governed by English law. The courts of England and Wales shall have non-exclusive jurisdiction to determine any disputes arising in connection with this legal notice and/or your use of our website.

Financial Services Compensation Scheme

Financial Services Compensation Scheme

Your eligible deposits held by a UK establishment of Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.