Accessibility

We want our website to be just as accessible as our savings accounts. To make things as easy and straightforward as possible, we've designed our website so it's easy for you to find the information you need, and have chosen an easy-to-see web colour scheme and a clear font type and size.

If you use a screen reader

Not everyone uses a traditional browser, so we've designed our site to work with screen readers. We use text (in ALT tags) to describe images. We've included descriptive links so you know where the link takes you, and we don't use frames that are difficult for screen readers and special browsers to interpret.

Change your browser settings

There are many changes you can make to ensure browsing the internet is a better experience. You can change options in your internet browser - such as altering colours, changing text size or using voice activation – to alter the way you see, hear or use a website.

If you have any comments or suggestions, or experience any problems with our site, please let us know and we'll do what we can to make it easier for everyone to access.

Financial Services Compensation Scheme

Financial Services Compensation Scheme

Your eligible deposits with Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.