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29 October 2015

Charter Savings Bank has been nominated as a finalist in the 2016 Consumer Moneyfacts Awards in the 'Online Savings Provider of the Year' category, but in order to win, we really need your vote. To vote for Charter Savings Bank, all you need to do is click on the vote button and complete the Consumer Moneyfacts survey by 20 November 2015. Moneyfacts will enter you into their free prize draw to win one of three £1,000 prizes.

Click here to view Moneyfacts survey terms and conditions.

The Consumer Moneyfacts awards are considered among the most prestigious in the consumer finance industry. Last year over 70,000 consumers voted and had their say.

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I want to be a saver but I'm losing interest

21 October 2015

• Nearly a third (32%) of UK adults with savings do not know the current interest rate on their main savings account

• More than a fifth (21%) of UK adults who have savings are earning 0.50% interest or less on their main savings account

• Research released as Charter Savings Bank reaches £1billion in deposits from customers

As Charter Savings Bank celebrates passing £1billion in deposits and welcoming over 25,000 new customers since launching in March this year, research from the challenger bank in conjunction with YouGov has found that nearly a third (32%) of UK adults with savings do not know the current interest rate on their main savings account. Furthermore, almost a fifth (17%) admit to never having checked the rate on their primary savings account. In reality, for many savers who opened their accounts over six months ago, any introductory bonus rates will have ended.

In fact, more than a fifth (21%) of UK adults who have savings are earning 0.50% interest or less on their primary savings account - less than the 0.50% base rate set by the Bank of England. With the average UK savings pot totalling £8,500, this equates to an average annual interest of just £43 a year before tax.

It is clear that for the UK, savings has become a habit, but many are simply not engaging with their hard-earned money and earning the returns they should.

How the UK saves

When it comes to how the UK saves, the majority of people put money away for the long term and try to not touch their savings (28%). However, almost a quarter (24%) admit to setting out with this plan in mind but often find themselves regularly dipping into their pot to fund expenses. As we age, the relationship with our money changes. Those aged 18-24 are most likely (36%) to save for the long term without touching their money, followed by those aged 35 – 44 years old (29%). Savers aged 25 – 34 are more likely to save for something specific, use the money and start again, perhaps an indication of the money pressures this age group face (25%).


Paul Whitlock, Director of Savings at Charter Savings Bank, said: “High street banks are offering little more to UK savers than a secure location for their savings. With returns from high street banks so low, it’s no surprise UK savers have themselves literally lost interest in their savings. People are simply not aware of how much harder their money could be working for them."

"Despite this, it is encouraging that saving has become a habit for so many of us. But we urge savers to be more engaged with their returns and become savvier with savings. It is not just about saving more, it is about saving smarter. With challenger banks dominating the best buy tables and paying interest rates that can top 2%, some savers could be earning more than four times as much interest as they currently do. Savers should take a look at the best rates on the market and think carefully about how their money can work hardest for them."

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Smart Money - Latest blog from Paul Whitlock - Director of Savings

01 July 2015

Paul Whitlock

What the election means for savers

Now that we’ve all had a little time to digest the outcome of arguably the most unpredictable General Election campaign in living memory, it’s time to turn our attention to what this might mean for savers.

Ahead of the election, pensioners were treated to bonds paying unusually high rates of interest, and we will soon see tax-free saving for 95% of all UK savers.

But, although we have the same chancellor, it remains to be seen if he’ll have the same attitude to savings in the new administration. So far there haven’t been any announcements from the Treasury, but that doesn’t mean they aren’t busy dreaming up new ideas to help beleaguered savers, especially with the summer budget announcement due next month.

Perhaps they’re considering the suggestion of a ‘Lifetime ISA’ mooted by a Think Tank last year, or a ‘Lifetime Bonus Savings Account’ proposed some years earlier? Maybe they’re wondering how to help people with smaller savings pots? Or perhaps they’re looking to those with larger savings balances, on whom the country relies so heavily?

Let’s not forget, without the savers who provide the money to banks and building societies for them to lend, many people wouldn’t be able to get mortgages.

But whatever the outcome, it’s clear that one factor should win out over all others:


As a nation, we should want to encourage people to start saving, and for those already saving to put away a little bit more each month. But to drive real and sustained change we need to offer savers what they want, accounts that do exactly what it says on the tin.

It’s a shame that all too often, accounts offer great rates of interest but then make savers jump through hoops to achieve them. We’ve all got more important things to do than work out if we’ve already used our third penalty-free withdrawal this year or remembered to check if the bonus rate has expired.

There’s a good chance that base rate and, in turn, savings rates will start to increase next year and when they do, it’s to be hoped that providers do more than just pay higher rates to savers. They should make sure that the account is straightforward too.

As someone more musical than me once said, “it’s not what you do, it’s the way that you do it”.

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Charter Savings Bank deposits hit half a billion

25 June 2015

Charter Savings Bank, one of the challenger banks to launch this year, is celebrating a landmark milestone as the bank surpasses half a billion pounds in deposits from customers. The dedicated savings bank, which launched in March of this year, has over 10,000 customers who have deposited their savings across Charter Savings Bank’s range of easy access, notice accounts and 1 – 5 year fixed rate bonds.

Paul Whitlock, Director of Savings at Charter Savings Bank said: "2015 has, so far, been an incredible year for us. When we launched in March, we knew that a combination of great rates, straightforward products and reliable service would be attractive to those looking for a new home for their savings. In just over 3 months it’s encouraging to see that this formula is working. We now have more than 10,000 customers and between them they've deposited over £500,000,000 of savings across our product range, with the 1 year bond being the most popular account to date. We're delighted to be helping so many savers achieve their savings goals and look forward to welcoming many more."

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Charter Savings Bank Newsletter - Issue 1 June 2015

01 June 2015

Welcome to our first newsletter, this issue takes a look at the savings landscape for the rest of 2015.

Click here to view
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Financial Services Compensation Scheme

Financial Services Compensation Scheme

Your eligible deposits with Charter Savings Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit